Midway through this book and finding that it accurately portrays the experience of care. It also explains the many forces at work that make it difficult to "fix" that experience: too many providers and vendors are focused on their own business plan, seeing patients as passive "units of revenue." Thanks for making a complicated problem easy to understand.
Midway through this book and finding that it accurately portrays the experience of care. It also explains the many forces at work that make it difficult to "fix" that experience: too many providers and vendors are focused on their own business plan, seeing patients as passive "units of revenue." Thanks for making a complicated problem easy to understand.
ReplyDelete